SwissSalary FAQ

The most frequent questions, briefly summarized for you

Here you will find the answers to current topics concerning SwissSalary.

Did you not find the answer to your question? Please contact our support team.


Phone: +41 (0)31 950 07 77
Mail: support@swisssalary.ch

Monday - Friday 08h30 - 12h00 | 13h30 - 17h00
(except during official holidays)


SwissSalary general

If the Block with DTA File is active in the Payroll Setup, General tab, the Payroll is moved to "unposted" when the ISO file is executed.
If it must still be cancelled, select the relevant Payroll in the view of unposted Payroll runs and choose Reset cancellation Block" under Actions. This causes the Payroll run to disappear from the list of unposted Payroll runs and reappear under "Open". There it can be cancelled as usual via ""Actions"", ""Cancel Payroll"".
Please only do this if no bank payments have been made yet, otherwise incorrect or duplicate payments may occur!"
If this message appears when creating a Test Process Payroll, it means that in addition to the Resignation Date on the Employee card, at least one Resignation Date has already been entered in the payroll list. Please check whether a Resignation date has already been entered for the person concerned on the Employee card via "Employee", "Payroll List" and remove it. If there are several employment periods, these entries and exits must first be removed from the newest to the oldest and then re-entered chronologically from the oldest to the newest.
In list views, such as "Employee active", additional columns can be displayed. This is done via the "Personalize" function, which can be activated via the cogwheel in the top right of the black bar. Then select "+field" at the top left. A list of all the columns that can be shown opens on the right-hand side. The desired columns can be dragged and dropped to the desired position. After the desired columns have been shown, click on "Done" at the top.
If the income Tax cannot be transferred with ELM because the Work permit is missing for an employee, it must be added not only to the Employee card but also to the payroll list. To do this, open the corresponding Employee card, click on the "Employee" tab and select "Payroll list". The Work permit can be added via "Edit list". If the column "Work permit" is hidden, it can be displayed according to "How can I insert new columns in the cloud version?
The error message is usually triggered by the fact that a foreign locality is assigned to the tax municipality or the locality is not correctly linked to the table entries.
The assignment in the Payroll list must be corrected for the tax municipality for the Payroll run that has already been settled. In order to process the data correctly with the next Payroll run, the entry on the Employee card must be corrected. The postcode and City as well as the postcode and town of the Community must always be checked. If a foreign locality is not present in this table, it can be added manually. The place ID is only entered for Swiss localities and can be empty for foreign localities.
#Groupline entries in EasyRapport can be easily deleted by logging in with the Employee login and the password of the admin login. With this combination, the entire line can be selected and deleted. The #Groupline entries occur when the EasyRapport group is changed for employees, but the employees had already reported hours with the old EasyRapport group.
"In order to be able to track changes in SwissSalary, the "Change log" can be switched on.
Under ""Change Log Setup"", ""Setup"", ""Tables"", the tables can be selected for which the change log is to be switched on. To do this, insert the value "All fields" in the columns "Log Insertion", "Log Modification" and "Log Deletion" in the desired tables.

Under ""Change Log Items"" the logged data can be viewed.

The change log is suitable in these areas, for example:
  • Salary types (table 3009099)
  • Employee data (table 9009080)
  • Payroll Setup (table 3009100)


The change log should not be set up in these areas as it would massively slow down SwissSalary:
  • EasyRapport import table
  • Salary Entry
  • Income tax rates

Income tax

As of January 1, 2021, the harmonized Income tax calculation will be introduced throughout Switzerland. All 26 cantons support the new standard and can receive the data electronically (via ELM).

There are now two calculation models (year/month) that include the same (harmonized) calculation bases for all cantons. Up until this moment, each canton has been able to specify its particularities in calculation. Owing to the harmonization, the calculation will be standardized, and this way simplified for all of us (employers, payroll accounting solution manufacturers, etc.). Of course, the change only affects the calculation, and not individual rate levels.

Starting from January 1, 2021, every canton is obliged to redeliver its rates, even if nothing changed compared to the previous year. It is ensured this way that every customer always has correct rates in the system.
Source: Wage Data Processing Guidelines, version 5.0 - Swissdec

Other occupations/substitute sources of income
To make correct withholding tax calculation possible, it must be recorded in the system whether the person continues to work or whether s/he has another occupation of substitute income sources (daily allowances, partial disability benefits, etc.). If the income tax payer (WTP) has other occupations OR receives substitute income, additional information is required:

  • If the total employment rate of all additional occupations and substitute income sources is known, the corresponding percentage is recorded in the system. In the case of substitute income sources, the degree of incapacity to perform duties or disability must be taken into account.
  • If the total gross income (wages subject to income tax) of all additional occupations and substitute sources of income is disclosed by the WTP, it must be converted into a percentage based on the level of employment and the wages subject to income tax.
  • If neither the total level of employment nor the total gross income is known, but the ITP has a level of employment, no additional data is recorded in the system. To calculate the wage subject to withholding tax determined by the rate, the wage subject to the IT is converted to 100% (default value) based on the level of employment. Only the level of employment is transmitted to the IT accounting.
  • If neither the total level of employment nor the total gross income is known and no level of employment can be determined for the ITP, no other data is recorded in the system in addition to the ‘Other occupations’ element. In this case, the wage subject to IT determined by the rate is the median wage according to the withholding tax rate file.

Single-parent family
WT rate codes H, P (for German cross-border workers) and U (for Italian cross-border workers) are used for single people who live in the same household with children or dependent persons and to the main part pay for their living costs (single-parent families).

If the company assigns this code to an employee, additional data must be provided like the indication of whether the WTP lives with his/her partner and has sole or joint custody.

If this information is not provided, the employee will be accounted for using rate codes A or L (for German cross-border workers) or R (for Italian cross-border workers) (WITHOUT child deductions).

Information about the spouse
Less information about the spouse needs to be obtained in the future. We are making a white paper available in 6 languages on our website. Since the ELM submission as of January 1, 2021 will still be made using the previous ELM standard 4.0, there are no changes in data collection in this regard.
Rates D and O (additional income) wil be removed
Income tax rates D and O (for German cross-border workers) become invalid as of January 1, 2021.

Rate F (only the cantons of TI, VS and GR)
Pursuant to the double taxation agreement with Italy, this rate applies to cross-border workers who live in an Italian border municipality and whose partner is employed outside Switzerland. The list of border municipalities is published at www.ti.ch/fonte -> "Imposte alla fonte Applicativo IFonte".

Rates for Italian cross-border workers (only in the canton of TI, daily return to Italy)
There are now rates R, S, T and U for Italian cross-border workers (with daily return to Italy). They correspond to the regular rate codes as follows:

R = (A) Single person without children
S = (B) Married or in a registered partnership with the partner not gainfully employed
T = (C) Married or in a registered partnership with the partner gainfully employed
U = (H) Single person with children (see single-parent families)

Italian cross-border workers that stay in Switzerland for a week will now be accounted for according to rates A, B, C and H.
According to current standards, the cantons of FR, GE, TI, VD and VS will use the annual calculation model, while the remaining 21 cantons will use the monthly calculation model.

What are the fundamental differences between the two models?

Fiscal period
Month model = month
Year model = calendar year

Wage subject to income tax
Month model = gross monthly income
Year model = gross monthly income

Wage subject to income tax determined by the rate
Month model = gross monthly income
Year model = annual gross income divided by 12

Annual settlement
Month model = not allowed
Year model = mandatory
A check of the applied WT rate-determining wage
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The conversion takes place according to the contractual conditions stored in SwissSalary. Example: One of your employees is employed on a 50% basis and in return receives CHF 5,000.00. If he now earns CHF 1,500.00 working for another employer, but the workload is unknown, then the calculation is as follows:

50 % ÷ 5000 x 1500 = 15 %

In this case, you would enter 15.00 in the “Level of employment at other income sources” field. It will make 65% (50% + 15%) in the calculation of the rate-determining income.
Clarification whether the employee subject to withholding tax is defined as a member of a single-parent family.
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KLE stands for "Customer-integrated Service Process from Claim to Provision"

This new optional Swissdec standard has been under SwissSalary's development as a pilot project starting from summer 2019 and has been piloted with 3 existing customers starting from winter 2019/2020. The pilot customers’ valuable experience was in turn incorporated into guidelines and certification standards.
With KLE, our customers can now create their first accident reports completely digitally from payroll accounting. No additional third-party systems are required. The entire process runs digitally via ELM starting from the damage claim by the employee, accident report and processing through to daily allowance processing in the area of wages.
KLE is available immediately to our SwissSalary Plus customers. SwissSalary is one of the first payroll accounting solution manufacturers in Switzerland to offer this new standard.
The complete SwissSalary KLE functionalities are only available with Release 5057 and with SwissSalary Module Plus.
The SUA certificate required for secure data transmission is free and valid for one year.

Swissdec 5.0

Source: https://www.swissdec.ch/de/ueber-swissdec/

Swissdec is a not-for-profit joint project involving several independent partners and the quality label for electronic data exchange between companies and insurers, and authorities.

The services of Swissdec, a centralized information platform for electronic data exchange standardization, include:

  • Swissdec contributes its expertise in standardization
  • Facilitates information exchange between all interested parties like software users, ERP solutions manufacturers, companies, associations, offices and organizations
  • Monitors safe data transmission
  • Certifies successfully tested payslip software
Swissdec 5.0 is the evolution of version 4.0 standards published on January 1, 2013.

Swissdec certification covers the following topics:

  • General section (company data, wage types, evaluations and personal data)
  • Insurance (AHV / IV / EO, ALV, family allowances, UVG, UVGZ, KTG, BVG) as well as daily allowance processing, ceiling insurance wages, payment after resignation, etc.
  • Wage statement
  • Withholding tax (now includes the calculation according to the new Withholding Tax Regulation effective January 1, 2021)
  • Cross-border workers information (new starting from Swissdec 5.0)
  • Statistics from the Federal Statistical Office (so far, wage structure survey only - LSE), additional Swiss wage index - SLI, employment statistics - BESTA, profiling, Company and Business Register update survey - Profiling Light)
Due to Swissdec’s very speedy schedule of guidelines and certification test cases development as well as due to delays caused by COVID-19, the certification will not be possible before the end of Q3/2022. As a pilot software development company of Swissdec, we will be among the first to be able to deliver the standard (expected in autumn 2022).

This means that as of January 1, 2022, year-end processing will continue to be carried out using Swissdec 4.0. The new harmonized withholding tax calculation will also be transmitted based on Swissdec 4.0.
We will keep you informed via Yammer (partner) and using information in the Role Center in SwissSalary -> News.